BSB50420 Diploma of Leadership and Management

National Code and name: BSB50420 Diploma of Leadership and Management
Nationally Recognised TrainingYes
Fees: Fee for service; Smart and Skilled funding available from 1 July 2024
Government funding
Yes, Smart and Skilled funding is available from 1 July 2024.
Traineeships: Nothis course is unavailable as a traineeship with NTM
Modes of study: Face to Face or in a virtual classroom

National Training Masters (NTM) offers the benchmark leadership and management qualification. Unlock your leadership potential and take charge of your career with our BSB50420 Diploma of Leadership and Management.

What is the BSB50420 Diploma of Leadership and Management qualification?

The BSB50420 Diploma of Leadership and Management is your key to unlocking a fulfilling and dynamic career in leadership and management. Master effective communication strategies to inspire and motivate teams. Hone your ability to build high-performing teams that consistently deliver results. Sharpen your planning and organisational skills for enhanced project efficiency. Become adept at people management, fostering a positive and productive work environment.

This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals at this level display initiative and judgement in planning, organising, implementing, and monitoring their own workload and the workload of others. Leaders use communication skills to support individuals and teams in meeting organisational or enterprise requirements. Leaders may plan, design, apply and evaluate solutions to unpredictable problems and identify, analyse and synthesise information from a variety of sources.

Are there any licensing requirements?

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

What kind of careers and work could I do?

This qualification suits people who want to work in various leadership roles, including manager, executive, and director. It is suitable for careers where you need sound theoretical knowledge, a practical skills base, and the ability to lead a team or an organisation. Visit the website Labour Market Insights for more information on the types of careers, job prospects, pathways, skills and knowledge, and work environment. Completing this qualification does not guarantee a job. The range of potential careers is extensive with the Diploma of Leadership and Management, including:

Corporate general manager
General Manager
Area/Team Manager
Senior Public Officer
Educational Leader
State / Regional Manager
Transport Manager
Distribution Centre Manager
Information Services Manager
Manager Corporate Services
Manager Public Sector
Manager Senior Manager (Public Sector)
Office Manager
Legal Practice Manager
Operations Manager
Warehouse Manager,
Business Development Manager
Production Manager
Business Manager

What are the entry requirements for the BSB50420 Diploma of Leadership and Management?

There are no entry requirements for this qualification.

Entry recommendations

To prepare for this course, we recommend you have:

1 Language, Literacy and Numeracy and Digital Skills (LLND) at a Year 12 high school level or Certificate III or higher
2 At least 2 years post-schoolwork experience; this is not a course for early school leavers
3 Have capable digital literacy skills, including using a range of Microsoft products, such as Word, researching online, and navigating the Internet. Your teacher will provide support in using Microsoft products during your course.
4 Commit to attending all the face-to-face training sessions. Attending all sessions is essential for this course.
5 Possess strong English communication and presentation skills.
6 Own or have access to a Windows 11 (which we highly recommend) or the latest Mac OS (Operating System) laptop for use in class. We will provide you access to the free education version of Office 365 (such as Word and PowerPoint, so you DO NOT need to buy a subscription) and reliable internet at home or work. While in class, you will have access to free student internet.

What days do you run the course?

The course is available face-to-face day TBC or via virtual delivery, online classes with a trainer and other learners.

What about work placements?

There are no work placements.

Why is the course so popular?

The classes fill fast. The BSB50420 Diploma of Leadership and Management is popular for workers entering into leadership positions and is a great way to formalise management training. You are only guaranteed a place once you have returned a completed an enrolment form, accepted the offer letter, and paid the deposit for your course. Once classes are full, we can add you to our Expression of Interest (EOI) list for the next term or available intake, which may be on a different day. You will not have to re-apply if you are on a stand-by list.

If I have previous work or life experience, how do I apply for Recognition of Prior Learning?

At NTM, we recognise your previous study and work experience. You can apply for recognition of prior learning (RPL) or a credit transfer. If you receive RPL, you may get your qualification faster. See our Learner Handbook for more information on RPL. You can apply for RPL at any time, both at the time of enrolment and during your first class. Your trainer will explain RPL and how to apply.

When is the course running?

Term 3 | Face-to-face | Day TBC

Day: TBC
Mode: Face-to-face
Training: 20 Sessions
Time: TBC
First Training Session: July 2024 
Holidays: No Classes during NSW School Holidays
Last Training Session: TBC
Availability: Expression of Interest for 2024 – Open Now – Please contact admin via email [email protected] to put your name down
Duration: 12 months

Where can I study, and what locations are available?

We have two state-of-the-art training facilities in NSW and a flexible delivery option. Our headquarters is situated on the beautiful South Coast of NSW, and the Western Sydney Training Centre is in the heart of Western Sydney:

Virtual Campus: online with a real trainer and other students via the Teams platform.
Illawarra – Kiama: Level 1, 47 Manning Street, Kiama NSW 2533 – this campus is located in Regional NSW
Western Sydney – Minchinbury; The M Centre, Suite 51, 40 Sterling Road Minchinbury NSW 2770, this campus is located in the Greater Sydney area.

How is the course delivered?

This course is run face-to-face in a real training environment or via a virtual campus. You will have an actual teacher and other students in the training setting. You will have 12 months to complete the course, however, you may be able to complete the course sooner. If you are currently working the course may be delivered in the workplace with a combination of flexible training and online delivery.

Do I have to attend every class, and how much work is required for the course?

Yes, as this course is face-to-face and is highly demanding in terms of content and assessments, you will need to commit to attending every training session. You must organise your life and work schedule to attend all sessions when enrolling in the course. If you have work or other commitments, such as being a first responder, health worker, or carer, you must balance your commitments and time management to complete the qualification successfully. You must undertake further research and complete assessments as part of the qualification.


What are the units I am required to complete?

Courses consist of a combination of core and elective units. To achieve the BSB50420 Diploma of Leadership and Management qualification, you’ll need to successfully complete 12 units of competency, including 6 core and 6 elective units. At NTM, the course structure is:

Core units of competency  – all 6 must be undertaken

BSBCMM511 Communicate with influence
BSBCRT511 Develop critical thinking in others
BSBLDR523 Lead and manage effective workplace relationships
BSBOPS502 Manage business operational plans
BSBPEF502 Develop and use emotional intelligence
BSBTWK502 Manage team effectiveness

Elective units of competency – the following 6 are the electives at NTM 

BSBHRM531 Coordinate health and wellness programs
BSBLDR521 Lead and development of diverse workforces
BSBLDR522 Manage people performance
BSBOPS504 Manage business risk
BSBSTR502 Facilitate continuous improvement
BSBWHS521 Ensure a safe workplace for a work area

How much is the course?

The BSB50420 Diploma of Leadership and Management qualification is available under the NSW Government’s Smart and Skilled funding. Prices depend on whether it is your first or subsequent qualification or if you are eligible for a concession fee or exemption. Please note Smart and Skilled Funding will be available from 1 July 2024. The fees are:
$0 Fee Exemption *
 first qualification
$2,850 second qualification
$3,350 non-NSW residents/no Smart and Skilled funding available
  Fee for service (non-subsidised full price)

* You may be eligible for an exemption, meaning you do not have to pay anything for the course if you are an Aboriginal and/or Torres Strait Islander or if you have a disability, health, chronic medical or mental health condition. Contact our office 1300 653 501 for more information or email: [email protected]

Payment plans are available at no cost, and we do not use Ezy Pay or other interest- and fee-bearing payment plans. See our Learner Handbook for more details on how payment plans work. To secure a place in the course, you must pay a $500 deposit. PLEASE NOTE WE CANNOT ACCEPT MORE THAN $1500 IN PREPAID FEES. If you wish to commence a payment plan, please indicate this selection on your application form when prompted. Students are encouraged to request a payment plan at the time of application. However, these can be entered into later, should circumstances change. Payment by direct deposit is preferred. We do not accept cash or cheques. Certificates and/or Statements of Attainment will not be issued before fully paying all fees. See our policies for payments, refunds and consumer protection.

How interactive and practical is the course?

All course material is included in the price, including electronic resources, a textbook and a folder with all the training and assessment resources. You will have a student Microsoft Account as an NTM student that will give you access to Teams and our Learning Management System for training and assessment.

At NTM, this practical and interactive course provides sufficient time to complete all your assessments. It includes interesting readings and practical assessment work to be completed at home or work. You will undertake written assessments, projects, and case studies relating to work-based leadership and management activities.

What are the pathways to further study?

Graduates have several pathway options after successfully completing the BSB50420 Diploma of Leadership and Management; NTM does not offer all of the following pathways, Contact our Career Development Practitioner for free career advice:

  1. BSB60120 Advanced Diploma of Business.
  2. BSB60420 Advanced Diploma of Leadership and Management

Depending on the elective chosen, you may receive some credit towards another qualification; contact us for more information regarding Recognition of Prior (RPL) learning.

How long does the course take?

The volume of learning allocated for the BSB50420 Diploma of Leadership and Management is 1200 hours. Those students with a lot of relevant prior experience may be able to complete the qualification in a shorter time frame. However, those new to leadership will often take longer to complete the qualification. Students should expect a duration between twelve (those with previous or current leadership experience) and two years (new to leadership) to meet the requirements of the BSB50420 Diploma of Leadership and Management, which is consistent with the Australian Qualifications Framework (AQF) volume of learning indicators for a Diploma qualification.

The learning volume for the BSB50420 Diploma of Leadership and Management is typically twelve months to two years, or between 1200-2400 hours. At NTM, you will attend 20 sessions of 7 hours per day of face-to-face training over twelve months. In addition, you can expect to undertake around 23 hours per week of reading, completing assessments and lesson preparation. Remember that every learner is different, so you may do fewer hours, and some learners will need more time. You may complete work quickly or need extra time depending on your learning. For example, if your typing and reading speed is not as fast as other learners, you will spend more time on the course each week. It is vital to stress that the

What learning platform does NTM use?

Our Learning Management System (LMS) is Microsoft Teams. As a student at NTM, you will have your own FREE Microsoft 365 account, giving you access to all popular products, including Teams, Word, and PowerPoint. For the duration of your course, we will provide you with an educational Microsoft account, giving FREE access to the Office 365 product family. As you will have your own account, this will save you from purchasing the Office 365 suite or a subscription. If you already have your own subscription to Office 365 or are planning on purchasing Office, remember you will get all the Office products for FREE when you enrol.

I would like to discuss the course before I enrol.

Please call our learning consultants on 1300 653 501 to discuss the course. At NTM, we are committed to enhancing your learning potential by providing a range of services. Contact our office if you want to speak to a qualified Career Development Practitioner before enrolling or discuss Recognition of Prior Learning (RPL) about your previous qualifications or workplace training experience.

We want to support you through the entire learning journey, from enrolment to completion. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing and completing your course. Our Learner Handbook outlines these services at no extra cost to you:

  • Career Development and Counselling service
  • Language, Literacy, Numeracy and Digital Skills (LLND) support
  • Aboriginal Education Support
  • Online library of learning resources

Do I need a Unique Student Identifier (USI)?

From 1 January 2015, anyone enrolling in a TAFE or Registered Training Organisation needs a Unique Student Identifier (USI). If you do not have a USI or have lost it, you can get one quickly and at no cost at A USI gives you access to an online account and will contain all your nationally recognised training and results from 1 January 2015 onwards.

How do I enrol?

Enrolling is easy by following the steps below:

Step 1: Complete our enrolment form: NTM Enrolment form 2024
Step 2: Email your completed enrolment form to [email protected]

For any assistance call 1300 653 501, you can also enrol over the phone.

We are a 100% Australian-owned and operated company. Our head office is in beautiful Kiama on the South Coast of NSW. When you call NTM, you will speak to a real local person, not an overseas call centre. All our teachers are located in Australia and have local qualifications, experience, and training.